Shipping Policy

Our Commitment

At Coggin Sustainable Office Solutions, we are dedicated to delivering our refurbished office furniture and services efficiently and sustainably across the UK. Our aim is to ensure your business receives its orders in a timely and eco-friendly manner, aligning with our ethos of sustainability.

Shipping Areas

We deliver to businesses across the mainland UK. Please contact us for services to Northern Ireland, the Scottish Highlands, and UK islands, as these may require special arrangements.

Delivery Times

Orders are typically processed within 7-10 business days. Delivery times may vary depending on the size of the order, customisation services, and destination. Standard delivery times range from 3-5 business days. We will provide a more specific delivery window upon order confirmation.

Shipping Costs

Shipping costs are calculated based on the size/volume of the order, as well as the delivery destination. We strive to keep shipping costs as low as possible, reflecting our commitment to affordability and sustainability. For a detailed shipping quote, please contact our customer service team.

Special Services

• Installation Services: We offer professional assembly and installation services for an additional fee. Please request this service at the time of ordering.
• Expedited Shipping: For urgent orders, expedited shipping options are available at an extra cost. Contact us for details.

Returns and Exchanges

Your satisfaction is paramount. If you're not satisfied with your order, please contact us within 14 days of delivery to arrange a return or exchange. Items must be returned in their original condition. Please note, custom orders may not be eligible for returns.

Sustainability

In line with our sustainability goals, we aim to minimise packaging waste and take responsibility for the recycling of all shipping materials.

Contact Us

For any inquiries regarding your order, shipping details, or our products and services, please contact us at info@coggin-sos.co.uk or call 01995 606414. Our team is here to ensure a smooth and satisfactory delivery process.