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Frequently Asked Questions

  • What if I can't find what I am looking for?

    We understand that sometimes you might not find exactly what you're searching for on our online store. However, not all of our inventory is listed online. If you can't find a specific item, please don't hesitate to contact us. Our team is on hand to check stock availability and assist you with any inquiries. We're always here to help!


    Other ways to contact us: Call us: 01995 606414 or email: sales@coggin-sos.co.uk

  • Can I expect high-quality and good condition from the used office furniture I purchase?

    Absolutely! We ensure that all our used office furniture is in excellent condition before it’s listed for sale. Each item undergoes a thorough inspection and cleaning process to ensure that it meets our quality standards.

  • Where does your used office furniture come from, and can I trust its authenticity and quality?

    Our used office furniture is sourced from various businesses, and office clear-outs, ensuring that we offer a diverse range of items. We prioritise authenticity and quality by working directly with original owners and trusted partners, and every piece is carefully checked for quality, authenticity, and functionality before it reaches our inventory.

  • How does purchasing used office furniture from your website contribute to environmental conservation?

    By purchasing used office furniture, you’re contributing to the reduction of waste in landfills and minimising the demand for new production, which in turn reduces carbon emissions and utilises fewer resources. Our business model is centred on sustainability, ensuring that quality furniture gets a second life, thus promoting a circular economy.

  • Can I request customisation or find specific furniture pieces that aren’t listed on the website?

    While we primarily sell used furniture as-is, we understand the importance of meeting specific business needs. If you’re looking for a particular item or wish to explore customisation options, please get in touch with our customer service team. We’re here to assist you in finding the right solutions and will do our best to accommodate any specific requirements or find alternatives.

  • What are the delivery options, and do you offer installation services for the purchased furniture?

    We provide a variety of delivery options, including our standard delivery and installation service, to cater to your urgency and budget. For specific delivery inquiries, please refer to our Shipping and Delivery page.

  • What is your return policy, and is there any warranty on the used office furniture?

    We stand behind the quality of our furniture and want our customers to be satisfied with their purchase. We offer a 12-month guarantee on all items and a detailed return policy that accommodates various circumstances. For detailed information regarding returns, exchanges, and warranty details, please refer to our Returns & Guarantee page on the website.

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